Cont.

I called and talked to Patti. I had a very normal-type conversation with her. No accusations, no bitching, and no yelling. I just brought up my various issues like they were every day conversation. I figured that was the best way to go. I did call her out on the discrepancy in a billing issue that I have and insisted that she send me invoices and more detailed receipts than the one she already sent. Going from what I already have, she charged me twice for the same thing. Anyway, it's a mess and I went to bed last night with a headache for the first time since we moved here. Why can't people just do the job that they are paid to do competently?