Wednesday, July 16, 2008

Hear Me Whine

So, I’m currently, as I type, on the phone with Panasonic’s customer support. I’m on my third transfer just so you know. Anyway, we’ve been having an issue with our LCD TV for about a year now. It started out as a small yellowish blob in the lower left hand corner. That blob has spread so that the entire screen is now yellow. Of course, it’s out of warranty. It’s out of it’s extended warranty too. I got a bug up my butt today and decided to call around to some repair shops to see how much it would cost to fix it. After describing my problem to a very helpful and patient man, he told me that the PART is going to cost $1400. THE PART!!! $1400!!! I also just found out today that Panasonic was involved in a class action lawsuit having to do with the life of the projection lamps. Ours blew in less than a year, but WHATEVER.

I just disconnected with the customer support person. I gave her an earful in a very dignified voice. I didn’t cuss or yell at all. And then I told her to enjoy the few thousand we spent on the thing and hung up on her. Panasonic sucks. Their customer support sucks, their technical support department is worthless, and they purposefully design their products to breakdown directly after the warranty expires. Okay. That last part is my opinion but I’m sure it’s probably true. I’m not happy. Oh. And they design the stupid TV’s so that they only fit on certain stands that cost $314.96. They suck for that too.

I’m tired. I’m sorry. I didn’t get to sleep until 3 something and I was up again at 4:45. I went to the Harris Teeter to pick something up for dinner and forgot to get my Starbucks on the way out. I should forget about the Starbucks and have a glass of wine. I have a nice Pinot Grigio I should decant. Have I ever mentioned that I hate people?? BUT COME ON!! $1400! What a load of bull. It’s not even four years old yet.


  1. I had to run out to the living room and see what kind of LCD we have . . . It's a Sony, thank goodness. Or maybe I shouldn't say that. Who knows what will happen.

  2. We have a Sony in our bedroom, lol. Knock on wood that nothing happens to them. Our entertainment system is Sony too and we've had it for about 5 years with no problems.


I love comments. Leave me one. Now.